Refund Policy

Our goal with every service is delivering the most innovative, reliable and fastest IPTV services available. Our services are backed by the highest level of customer service with true 24/7 support. It`s why our goal is to achieve 100% customer satisfaction or we'll refund your money. This is the reason our customers stay with Affordable IPTV Canada compared to any other provider in the market.

We are committed to doing everything we can to solve any problem or concern you may have. If you are unsatisfied with our services within the first three (3-days) of service, we will refund 100% of your IPTV Services.

Affordable IPTV is one of Canada's leading providers with next generation IPTV solutions. Everything we do is backed by an unwavering commitment to customer service and support.

While we appreciate insights into areas for improvement or understanding where things may have gone wrong, if you wish to request a full refund within 3 days of your purchase, please follow the steps below. If the 3-day window has passed and you encounter an issue, feel free to contact us anytime through our chat support on our website, via a ticket on your account, or via email to address and resolve your concerns.

Requesting a Refund

Follow the steps below to get your refund request sent to us:

• Reach out via chat support, ticket system, or email for a refund request.
• Utilize the same email address associated with your service purchase.
• Include your invoice number for a swift processing of your refund.

Once a refund is requested, future subscriptions to our service won’t be possible.

Your satisfaction is our commitment, and we appreciate your trust in  Affordable IPTV.